Wilton Conservatory of Music Policies & Procedures
Virtual Lesson Policy
ABSENTEE POLICY: Each student is permitted ONE excused absence during a series of ten lessons. An absence is considered excused when notification is provided as follows:
SAME DAY ABSENCE: Absence due to illness/emergency must be reported by NOON on the lesson day in order for the lesson to be excused and rescheduled. Email firstname.lastname@example.org to report a same day absence.
OTHER ABSENCE: For an absence due to a scheduling conflict, notice must be provided at least 24 hours in advance in order for the lesson to be excused and rescheduled. Email email@example.com to report an absence due to a conflict.
You are welcome to notify the instructor of an absence directly, however you MUST notify firstname.lastname@example.org in order for an absence to be excused.
Make-up lessons will be scheduled at a time convenient for both instructor and student, or may be added on to the end of the session at the same day/time as the student’s regular lesson, time permitting.
In either case, if the student already has an excused absence, even with proper notice, the missed lesson will not be considered excused and will not be rescheduled.
NO SHOWS: Missed lessons with no notification & same day cancellations after 12 NOON are considered unexcused and cannot be made up. Students that “arrive” late to their virtual lesson, (after 10 min for ½ hour lesson, 15 minutes for 45 min lessons, & 20 minutes for hour lessons) are considered no show lessons. Unexcused/no show lessons cannot be rescheduled.
If you are having connectivity issues and will be late please call/email your instructor and let them know.
Lessons are private and held weekly. Wilton Conservatory of Music follows the Wilton Public Schools calendar. There are no lessons when Wilton Public Schools are closed for students. Additionally, if schools are dismissed early for weather or other emergencies ALL in person music lessons for that day are cancelled. Make-up lessons will be added to the end of the current series of lessons for unscheduled closings or early dismissals. Lessons are held on the K-8 Conference Shortened Days days in November. There are no lessons on early dismissal days before a holiday.